Service Designer

Service Designer

Forenom



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Are you an experienced service designer with an experimental mindset? This is your chance to join an industry-leading, rapidly growing company that dares to be brave and different!
Who are we?
Forenom is the leading corporate housing provider and fastest-growing aparthotel chain in the Nordics. Together, we serve customers with over 8500 apartments and rooms, accommodating nearly two million nights a year. Forenomians love constantly shaking up the market, leaving our own footprint, and having fun while doing it. We are a squad with over 400 professionals guided by our customers’ needs. We have 20+ years of history behind us, but we look beyond the traditional every day and believe there is no “one size fits all” when it comes to living. That’s why we never stop looking for new ways to serve our customers better. Our core values stand for bravery, being 100% open-minded, and getting more done together.
What is the role about?
As technical development is the core of our business, our tech team is growing and needs a service designer with a can-do attitude to coordinate our project portfolio. You will have a lot of freedom to set your own goals and schedules. You will work independently to move things forward while keeping all relevant stakeholders up-to-date on progress. We don’t tell you how to do your work, but let you renew our processes to be in the cutting edge of service design. 
You will be part of our software development team, consisting of 5 internal developers, UX/UI designer & DevOps specialist and a team lead. You will also be working with multiple stakeholders from different parts of the Forenom organization in Finland, Sweden, Norway & Denmark.

In This Key Role, You Will:

  • Develop ideas into concepts, and concepts into concrete implementation plans
  • Use service design & user research methods efficiently
  • Facilitate discussions between tech & business, using visualizations and modern tools
  • Tools you could be using, will be: Miro, Figma, Shortcut

What Do We Offer?

  • Competitive salary+bonus
  • Cool benefits, e.g.: bike benefit, recreational benefits, leisure insurance, discounts on accommodation, travel, wellness
  • Opportunity to grow professionally in the skills that you prefer
  • Flexibility - you can work from anywhere!

  • At Forenom, we care for our employees having a great time not only at work but also outside working hours. One of the things that we are very proud of is our amazing company culture. We for example have a flat hierarchy and support the professional growth of our employees in every possible way. Our development team has strong team spirit and organises a lot of fun team events and activities.

To Thrive In This Role, It Would Be Good If You Have:

  • Experience working as a service designer
  • Good communication skills in English, as it’s our working language. Other languages are a plus!
  • Experimental mindset - you dare to challenge, like to learn and try new things

  • + Background working with software development or data is a plus!

How Is The Hiring Process?

  • Initial phone screening (+/- 30mins)
  • 1st Interview together with our Product Owner and the Head of Software Development (+/- 1 and half hour)
  • 2nd Interview together with more people from the Development team.   


Questions?
Please feel free to contact our Technical Recruitment consultant Derk Vlas via phone +358401644608 or email derk@agilesearch.io. The position will be filled as soon as the suitable candidate is found - so please act swiftly!

Curious to learn more about working at Forenom? See our employee experiences here: https://www.forenom.com/about/careers/ 

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Who are we?
Forenom is the leading corporate housing provider and fastest growing apart hotel chain in the Nordics. Together, we serve our customers with over 8500 apartments and rooms, accommodating nearly two million nights a year. Forenomians love constantly shaking up the market, leaving our own footprint and having fun while doing it. We are a squad of over 450 professionals guided by our customers’ needs. We have 20+ years of history behind us, but we look beyond the traditional every day and believe there is no “one size fits all” when it comes to living. That’s why we never stop looking for new ways to serve our customers better. Our core values stand for bravery, being 100% open-minded and getting more done together.

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